E-commerce and on-line retail sales are projected to reach $197 billion in 2011, an increase of 12% over 2010. If you are selling via your website, you need to ensure that your customers have an easy and fun experience. Your ordering and checkout process needs to flow smoothly, knowing that every delayed step offers the customer a chance to change their mind and opt out of the transaction. In addition, new requirements on e-commerce come into play more and more. Do you need to collect sales tax? What are the shipping limitations?
Kentico CMS offers an excellent ready to use e-commerce module which is fully customizable for any special needs. In addition, we have teamed up with FirstData and SunTrust to offer our clients Preferred Merchant Services which includes discounted rates and marketing support.
If you are not involved with e-commerce our advice is to keep an eye on the future, you never know where opportunities lie.
Contact TCG today for a no obligation review of your e-commerce program.
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